1. Protection of Personal Data

“LuckySIM” is owned and operated by Lucky Sim Limited. Lucky Sim Limited (“Lucky Sim”, “we”, “us”, “our”) is committed to protecting your privacy. We will only use the information that we collect about you lawfully.

Please note that use of LuckySIM by you is subject to this privacy policy (the “Policy”).

Our Policy explains what information we collect on the Website and/or Mobile Apps, how we use and/or share this information, and how such information is maintained. By using the Website and/or Mobile Apps, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or part, you should not use the Website and/or Mobile Apps. Please note that this Policy applies only with respect to the information collected on the Website and/or Mobile Apps and not any information collected or obtained through other methods or sources.

Our Policy ensures that any information you provide us remains private and secure. To reassure you, below we provide details of the information you provide to us, and how it will and, more importantly, will not be used.

2. Collection of Personal Data

We may also collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer the Website and/or Mobile Apps. An IP address is a number that is assigned to your computer and/or mobile phone when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather broad demographic data.

We use "cookies", technology to store data in your computer using the functionality of your browser. A lot of websites do this, because cookies allow the Website and/or Mobile Apps publisher to do useful things like find out whether the computer and/or mobile phone (and probably its user) has visited the site before. You can usually modify your browser to prevent cookie use - but if you do this the Service (and the Website and/or Mobile Apps) may not work properly. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the patterns of behavior of visitors to the Website and/or Mobile Apps.

3. Security of Personal Data

The personal data which we hold will be held securely within our systems in accordance with our internal security policy and the law. Regarding information transmitted between the Website and/or Mobile Apps and and/or users, while we take reasonable precautions to safeguard this information, we may be unable to prevent unauthorized access to such information by third parties or inadvertent disclosure of such information during transit. Users acknowledge this risk when communicating with the Website and/or Mobile Apps.

4. Enquiries

Enquiries concerning the personal data collected by means of the real-name registration process, including making of access and corrections, please contact us at:

Phone: (852) 3188 2226
Email: cs@luckysim.com.hk

5. Changes to Policy

Please note that this Policy forms part of the Terms & Conditions of the Website and/or Mobile Apps and forms part of the agreement between you and us. We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Website and/or Mobile Apps. Depending on the nature of the change, we may announce the change: (a) on the home page of the Website and/or Mobile Apps, or (b) by email, if we have your email address. However, in any event, by continuing to use the Website and/or Mobile Apps following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your use of the Website and/or Mobile App.